Terms of Service

1. Our Services

Zenith One provides AI automation, web development, and custom software services, including WhatsApp and voice agents, CRM automation, and websites. Specific deliverables, timelines, and fees for any engagement are defined in a separate written proposal, quotation, or agreement ("Engagement Terms"), which prevail over these Terms in the event of a conflict.

2. Engagements & Quotes

Information on the Site (including pricing) is for general guidance and does not constitute a binding offer. A project begins only once we have issued a proposal and both parties have confirmed it in writing.

3. Payment

Fees, payment schedules, and currency are set out in the applicable Engagement Terms. Unless stated otherwise, invoices are due as specified in the proposal. Late or non-payment may result in paused or suspended work.

4. Client Responsibilities

• Provide accurate information, access, and materials needed to deliver the services.
• Ensure you have the rights to any content, data, or accounts you ask us to work with.
• Comply with the terms of any third-party platforms used in your project (e.g. WhatsApp, CRM providers).

5. Intellectual Property

Upon full payment, you own the final custom deliverables created specifically for you, except for any pre-existing tools, libraries, frameworks, or know-how owned by Zenith One or third parties, which we license to you on a non-exclusive basis for use within your deliverables. The Site's own content and branding remain the property of Zenith One.

6. Third-Party Services

Our solutions may rely on third-party services and APIs. We are not responsible for changes, outages, pricing, or policies of those third parties, though we will use reasonable efforts to support you.

7. Warranties & Disclaimer

We provide our services with reasonable skill and care. Except as expressly stated, the Site and services are provided "as is" without warranties of any kind, whether express or implied, including fitness for a particular purpose. We do not guarantee specific business outcomes, revenue, or results.

8. Limitation of Liability

To the maximum extent permitted by law, Zenith One shall not be liable for any indirect, incidental, or consequential damages. Our total liability arising out of or relating to any engagement shall not exceed the fees paid by you to us for that engagement.

9. Confidentiality

Each party agrees to keep the other's non-public information confidential and to use it only for the purposes of the engagement.

10. Termination

Either party may terminate an engagement as set out in the Engagement Terms. You remain responsible for fees for work performed up to the date of termination.

11. Governing Law

These Terms are governed by the laws of India. The courts of Maharashtra, India shall have jurisdiction over any disputes, subject to any mandatory consumer-protection rights available to you in your place of residence.

12. Changes

We may update these Terms from time to time. Continued use of the Site or services after changes constitutes acceptance of the revised Terms.

13. Contact

Zenith One
Maharashtra, India
Email: [email protected]